Returns and Refunds Policy – Maheshwari Tiles and Sanitary

Eligibility

Customers may be eligible for returns within [number of days] days from the date of purchase. To be eligible, items must be unused and in the same condition as received.

Initiation of Return

To initiate a return, customers must contact our customer service team within the specified return period. Provide the order number and details of the item(s) to be returned.

Return Authorization

A return authorization will be provided upon approval. Please include this authorization with the returned items.

Return Shipping

Customers are responsible for return shipping costs. We recommend using a trackable shipping service. The company is not liable for lost or damaged return shipments.

Inspection and Refund

Returned items will be inspected upon receipt. Refunds will be processed within [number of days] days if the items meet the eligibility criteria. Refunds will be issued to the original payment method.

Exclusions

Certain items, such as [list of excluded items], are non-returnable.

Damaged or Defective Items

If items are received damaged or defective, please contact customer service immediately for assistance.

Refund Amount

Refunds will be for the purchase price of the item(s) minus any applicable restocking fees.

Restocking Fees

A restocking fee may apply to returns. The amount will be communicated at the time of return authorization.

Changes to Policy

We reserve the right to update or modify the Returns and Refunds Policy. Please review the policy periodically for changes.

By initiating a return, customers acknowledge and agree to comply with the terms outlined in this Returns and Refunds Policy.